The Wunderkind Identity Mysteries

Can you solve the case of the missing shopper identity?
Did you know up to 90% of a brand’s traffic slips by unnoticed, like shadows in the night?
And here’s the kicker — less than 5% of those visitors make a purchase on their first visit. It’s a mystery no brand wants to face alone. But with Wunderkind Identity, we can shine a light on those elusive visitors and nudge them toward a conversion. The clues are in — flip the cards below to crack the case!
Who abandoned shop at Urban Kicks while researching new sneaks on their iPhone?
It was Undecided Ursula!
Ursula’s indecision can make shopping overwhelming for her – and make it difficult for brands to get her to convert. She might add items to her cart, but it often takes a compelling reminder to get her to complete the purchase.

How does a brand get indecisive shoppers like Ursula to convert?
Wunderkind can leverage our ads network to recognize site visitors like Ursula. We can then ensure personalized ads are served, or that retargeting ads are served across our publisher network after visitors like Ursula fail to convert. A consistent reminder can help nudge Ursula into the right direction.
Who left the handbag page at Clutch Couture on their tablet?
It was Product Abandoner Paige!
Despite her interest in beauty and fashion, Paige is often hesitant to add things to her cart. She’ll view product page after product page of makeup but usually navigates away to do more research.

How does a brand identify Paige and shoppers like her when she won’t add anything to her cart?
Wunderkind can recognize site visitors like Paige who have abandoned product pages and trigger personalized recommendations served in follow-up emails and texts to encourage Paige to convert and buy that makeup she’s been researching.
Who browsed eyeshadow palettes at Blush & Bloom on Firefox, Safari and Chrome on their iPhone and yet still didn’t purchase them?
It was Browser Hopping Bree!
Browser Hopping Bree is a busy, deal-driven shopper. She seeks personalized deals, fast fulfillment, and values convenience. Bree engages in "browser hopping," which means she switches between multiple browsers on her iPhone.

How does a brand identify Bree and follow her activity when she’s constantly hopping from browser to browser?
With Wunderkind, it’s easy. Wunderkind can recognize site visitors like Bree that might revisit after changing browsers (Firefox, Safari, Chrome). Once identified, Wunderkind can deliver relevant and personalized content, make Bree’s onsite experience better, or trigger personalized owned media campaigns for Bree.
Which owner of a tablet, an iPhone and a Google Pixel was shopping for a smart speaker at The Sound Emporium and yet didn’t make a purchase on any device?
It was Device Swapper Declan!
Declan is a social powerhouse, with a large and loyal following across multiple platforms, including Instagram and TikTok. As someone who is constantly switching between devices for work, social media, and personal content creation, Declan values seamless transitions between his gadgets.

How does a brand identify and reach out to Declan when he can’t stick to just one device?
Wunderkind can recognize site visitors like Declan that might revisit after changing devices (different phone, different laptop) and deliver relevant and personalized content, make his onsite experience better, or trigger personalized owned media campaigns that Declan can see on his many devices.
Which shopper, who loves to see their own name in writing and get custom recommendations, was shopping for sunglasses at Eclipse Eyewear and yet didn’t add any sunnies to their cart?
It was Personalize Me Paul!
Personalize Me Paul is facing a challenging phase in life — recently laid off and expecting a newborn, he has been forced to cut back on unnecessary expenses. Despite the financial strain, he remains focused on making smart purchasing decisions.

How does a brand reach someone like Paul who will only respond to highly personalized communications from a brand that feels like it knows him?
Wunderkind can recognize the more discerning visitors like Paul. To get Paul to convert, Wunderkind recognizes him as an individual and delivers relevant and consistent personalized content and offers on a brand’s website when he visits.
Who added a new watch to their cart at the Watch Vault and then just left it sitting there?
It was Cart Abandoner Cal!
Meet Cart Abandoner Cal, a successful finance professional in his late 40s with a busy life and a growing family. Despite being a high spender, Cal isn’t interested in browsing endlessly through products. He needs efficient solutions, personalized suggestions, and services like curbside pickup to make his shopping experience as seamless as possible.

How does a brand get the Cals of the world to stop abandoning their carts and start converting?
Wunderkind identifies site visitors like Cal who have abandoned their carts to trigger personalized follow-up omnichannel messages that will encourage Cal to finally take his cart to the checkout.
 

Are you struggling to solve the mystery of missing conversions, too?

Did you know that 90%+ of traffic to your website goes unidentified? It’s a mystery to brands who those visitors are – unless they partner with an Identity partner like Wunderkind.

Wunderkind has been helping brands like yours solve the mystery of missing conversions since 2013. With Wunderkind Identity, we help you know all that is knowable about your customers to drive contextual and personalized experiences.

if you're ready to start identifying your website visitors so that you can further personalize messaging and increase your conversions, fill out the form below and our sleuths (aka our sales team!) will get in touch.
 

Wunderkind Identity

Know all that is knowable about your customers to drive contextual and personalized experiences.

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